Questions about claiming a listing

Question 1

Who can claim this listing?

Accepted Answer

Someone connected with the organisation. The form asks your name, email and role: founder, trustee or director, staff member, volunteer or other. Start from ‘Claim this listing’ on the organisation’s page or search for it.

Question 2

What can I change when I claim this listing?

Accepted Answer

Phone, WhatsApp, public email, website, area, services and logo (PNG, JPG or WebP up to 2 MB), plus notes on anything else. Empty fields keep what is shown. See the claim form.

Question 3

How is a claim checked?

Accepted Answer

A person at Animal Writes reviews each request against the current listing before anything changes, then emails you. Your email is used only to check the request and is not shown on the page. Start on the claim page.

Question 4

What happens when a claim is approved?

Accepted Answer

Your changes are applied and the listing is marked Verified with the date of approval. If you asked for it to be featured, it is featured too. See the claim page.

Question 5

My organisation is not listed. What do I do?

Accepted Answer

Use ‘Not listed yet? Add your organisation’ on the claim page, which opens the contact form. Send its name, district, services and contact details.

Question 6

How long does a claim take?

Accepted Answer

A claim takes 4 to 5 days. The time depends on the type of verification the claim needs. Start from Claim this listing.